General Notes

Inquiries Related to Pop-Up Shop Purchases:

- We are only handling damaged phone cases exchanges. 
                         Exchange Process
  Get photo of damaged case and shipping/billing information

- We do not have any info on contacting the Pop-Up Shop.


Not Shipped/ Fraud Warning/ Cancelled in Shopify:

- Give Robyn the order # of the customer

- Send customer the fraud email under canned replies (TKS - Withheld for fraud: Credit Card Info)