Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

FAQViewsRating
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Are the shipments insured?
322
Can I be an affiliate and make money by putting a link to your site on mine?
330
Can I ship my order in advance to my hotel?
415
Can you get the large sizes of any of the items?
311
Do you carry everything in stock?
328
Do you ever run specials or discount your products?
300
Do you have a retail location?
510
Do you have a way to lower my international shipping costs?
456
Do you offer free samples or donations of your products?
446
Do you provide a warranty?
203
Do you ship to prisons, jails or other types of correctional institutions?
351
Does my item need to be refrigerated?
332
How can I re-order one of my previous orders (or re-order parts of it, or edit it for a new order)?
298
How can I see items that I have added to my wish list?
264
How do I check to see how many loyalty points I have?
369
How do you address the various importation duties, taxes and regulations for international shipments?
316
How is my order packaged for shipment?
286
How long will it take my order to arrive? Do you offer expedited shipping?
592
How many coupons may I use on one order?
283
I distribute/manufacture an item that I think would be great for your site. Whom do I contact?
296
I have a favorite product, and I don’t know how to get it, but wonder if you might carry it in the future?
279
Is everything fresh?
341
Is the site secure?
280
What are the shelf lives of the food products?
431
What if I want to order large quantities of a certain item?
326
What is your policy regarding the usage of images or other content on your website?
252
What is your privacy policy?
285
Where do you get everything?
333
Which of your items are gluten/wheat free?
248
Why are some items marked for Ground shipping only?
275
Why are there closeout items on your site that are close to expiration or past expiration?
320
Why does my credit card show that the charge went through, when it rejected my card at checkout (or I received a call from Minimus that it was rejected)?
279
Why is my shopping cart empty after I go back into it once I’ve been away for awhile?
419
Why won't my company credit card work for this order?
322