Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

FAQViewsRating
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Are the shipments insured?
131
Can I be an affiliate and make money by putting a link to your site on mine?
134
Can I ship my order in advance to my hotel?
152
Can you get the large sizes of any of the items?
137
Do you carry everything in stock?
140
Do you ever run specials or discount your products?
128
Do you have a retail location?
213
Do you have a way to lower my international shipping costs?
160
Do you offer free samples or donations of your products?
206
Do you provide a warranty?
103
Do you ship to prisons, jails or other types of correctional institutions?
157
Does my item need to be refrigerated?
148
How can I re-order one of my previous orders (or re-order parts of it, or edit it for a new order)?
109
How can I see items that I have added to my wish list?
93
How do I check to see how many loyalty points I have?
155
How do you address the various importation duties, taxes and regulations for international shipments?
137
How is my order packaged for shipment?
125
How long will it take my order to arrive? Do you offer expedited shipping?
235
How many coupons may I use on one order?
128
I distribute/manufacture an item that I think would be great for your site. Whom do I contact?
116
I have a favorite product, and I don’t know how to get it, but wonder if you might carry it in the future?
104
Is everything fresh?
142
Is the site secure?
109
What are the shelf lives of the food products?
177
What if I want to order large quantities of a certain item?
134
What is your policy regarding the usage of images or other content on your website?
109
What is your privacy policy?
94
Where do you get everything?
154
Which of your items are gluten/wheat free?
95
Why are some items marked for Ground shipping only?
94
Why are there closeout items on your site that are close to expiration or past expiration?
110
Why does my credit card show that the charge went through, when it rejected my card at checkout (or I received a call from Minimus that it was rejected)?
104
Why is my shopping cart empty after I go back into it once I’ve been away for awhile?
159
Why won't my company credit card work for this order?
121