Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

FAQViewsRating
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Are the shipments insured?
338
Can I be an affiliate and make money by putting a link to your site on mine?
348
Can I ship my order in advance to my hotel?
428
Can you get the large sizes of any of the items?
323
Do you carry everything in stock?
341
Do you ever run specials or discount your products?
311
Do you have a retail location?
526
Do you have a way to lower my international shipping costs?
471
Do you offer free samples or donations of your products?
459
Do you provide a warranty?
209
Do you ship to prisons, jails or other types of correctional institutions?
364
Does my item need to be refrigerated?
345
How can I re-order one of my previous orders (or re-order parts of it, or edit it for a new order)?
310
How can I see items that I have added to my wish list?
275
How do I check to see how many loyalty points I have?
381
How do you address the various importation duties, taxes and regulations for international shipments?
328
How is my order packaged for shipment?
297
How long will it take my order to arrive? Do you offer expedited shipping?
608
How many coupons may I use on one order?
294
I distribute/manufacture an item that I think would be great for your site. Whom do I contact?
310
I have a favorite product, and I don’t know how to get it, but wonder if you might carry it in the future?
289
Is everything fresh?
353
Is the site secure?
293
What are the shelf lives of the food products?
442
What if I want to order large quantities of a certain item?
338
What is your policy regarding the usage of images or other content on your website?
262
What is your privacy policy?
310
Where do you get everything?
342
Which of your items are gluten/wheat free?
261
Why are some items marked for Ground shipping only?
287
Why are there closeout items on your site that are close to expiration or past expiration?
341
Why does my credit card show that the charge went through, when it rejected my card at checkout (or I received a call from Minimus that it was rejected)?
292
Why is my shopping cart empty after I go back into it once I’ve been away for awhile?
431
Why won't my company credit card work for this order?
340