Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

FAQViewsRating
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Are the shipments insured?
110
Can I be an affiliate and make money by putting a link to your site on mine?
116
Can I ship my order in advance to my hotel?
131
Can you get the large sizes of any of the items?
115
Do you carry everything in stock?
120
Do you ever run specials or discount your products?
102
Do you have a retail location?
169
Do you have a way to lower my international shipping costs?
134
Do you offer free samples or donations of your products?
170
Do you provide a warranty?
92
Do you ship to prisons, jails or other types of correctional institutions?
134
Does my item need to be refrigerated?
123
How can I re-order one of my previous orders (or re-order parts of it, or edit it for a new order)?
93
How can I see items that I have added to my wish list?
81
How do I check to see how many loyalty points I have?
118
How do you address the various importation duties, taxes and regulations for international shipments?
123
How is my order packaged for shipment?
105
How long will it take my order to arrive? Do you offer expedited shipping?
182
How many coupons may I use on one order?
112
I distribute/manufacture an item that I think would be great for your site. Whom do I contact?
101
I have a favorite product, and I don’t know how to get it, but wonder if you might carry it in the future?
94
Is everything fresh?
114
Is the site secure?
94
What are the shelf lives of the food products?
145
What if I want to order large quantities of a certain item?
110
What is your policy regarding the usage of images or other content on your website?
99
What is your privacy policy?
85
Where do you get everything?
123
Which of your items are gluten/wheat free?
84
Why are some items marked for Ground shipping only?
82
Why are there closeout items on your site that are close to expiration or past expiration?
91
Why does my credit card show that the charge went through, when it rejected my card at checkout (or I received a call from Minimus that it was rejected)?
87
Why is my shopping cart empty after I go back into it once I’ve been away for awhile?
127
Why won't my company credit card work for this order?
102