Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

FAQViewsRating
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Are the shipments insured?
28
Can I be an affiliate and make money by putting a link to your site on mine?
31
Can I ship my order in advance to my hotel?
33
Can you get the large sizes of any of the items?
36
Do you carry everything in stock?
34
Do you ever run specials or discount your products?
27
Do you have a retail location?
29
Do you have a way to lower my international shipping costs?
44
Do you offer free samples or donations of your products?
77
Do you provide a warranty?
26
Do you ship to prisons, jails or other types of correctional institutions?
46
Does my item need to be refrigerated?
29
How can I re-order one of my previous orders (or re-order parts of it, or edit it for a new order)?
15
How can I see items that I have added to my wish list?
17
How do I check to see how many loyalty points I have?
16
How do you address the various importation duties, taxes and regulations for international shipments?
44
How is my order packaged for shipment?
28
How long will it take my order to arrive? Do you offer expedited shipping?
43
How many coupons may I use on one order?
39
I distribute/manufacture an item that I think would be great for your site. Whom do I contact?
27
I have a favorite product, and I don’t know how to get it, but wonder if you might carry it in the future?
23
Is everything fresh?
31
Is the site secure?
24
What are the shelf lives of the food products?
43
What if I want to order large quantities of a certain item?
29
What is your policy regarding the usage of images or other content on your website?
35
What is your privacy policy?
23
Where do you get everything?
33
Which of your items are gluten/wheat free?
25
Why are some items marked for Ground shipping only?
21
Why are there closeout items on your site that are close to expiration or past expiration?
14
Why does my credit card show that the charge went through, when it rejected my card at checkout (or I received a call from Minimus that it was rejected)?
28
Why is my shopping cart empty after I go back into it once I’ve been away for awhile?
13
Why won't my company credit card work for this order?
17